Shipping on small items is through Australia Post and estimated dispatch within 1-3 days with delivery 2-4 days.
Shipping on large items (Activo Med therapy system, Solariums) is via courier and will be quoted based on your location. Estimated delivery 4-10 days.
Transportation on large equipment (Treadmills, Spas etc) is dependent on incoming freight, your order date and location. This will be determined and agreed prior to your final payment.
Refunds are not available on all products.
Activo Med Therapy Systems where a trial insurance (14 day money back guarantee) was purchased are able to be returned within 14 days providing training has been undertaken and product is in near new condition.
Exchanges may be possible if a product does not suit your needs. Store credit will be provided on new or as new items providing they are in a condition to enable them to be re-sold in as new condition.
Where a product is slightly used, this may be negotiated based on our current second hand market, please contact us to discuss your specific situation.